At Tejas Beads, we want you to be happy with your purchase. We gladly accept returns if you are not satisfied with the product.
Conditions of returns:
- Items can be returned for a refund within 14 days.
- Beads must be in their original condition. Strands cannot be cut, restrung, or altered in any way. Packaged products must be unopened.
- Shipping charges are non-refundable.
- Returns that cause the value of an order to drop below the free shipping threshold will be charged $3.99 for shipping.
- Return shipping cost are the responsibility of the sender. We do not offer return shipping labels at this time.
If you are seeking to return please follow the steps below:
- Highlight or clearly mark on the invoice the return items.
- Take a photo of the items.
- Email the marked invoice and photos to firstname.lastname@example.org.
We'll respond to your return request promptly.