Orders ship Monday through Friday from our shop in Easthampton, Massachusetts. We strive to ship all orders the same day or the next business day.
- Minimum order$15 (before taxes and shipping)
- Free U.S. shippingon orders over $65
U.S. Shipping Options
- USPS Ground Advantage3 to 7 business days $6.99Free on $65+
- USPS Priority Mail2 to 5 business days $14.99Free on $250+
- UPS Ground3 to 7 business days $14.99
Free shipping thresholds are based on your order subtotal before taxes and shipping, and apply to U.S. addresses only.
Please note: Packages shipped to certain destinations, including Alaska, Hawaii, and offshore locations, may experience slower delivery times.
Delivery Security & Insurance
If your address is prone to delivery issues or theft, we strongly recommend adding Signature Confirmation to your order. This ensures the carrier does not leave your package unattended.
If you would like to insure your package, you may do so by adding it to your order.
Add Signature Confirmation · Shipping insurance options
Shipping insurance is an optional add-on and must be included in your cart at checkout to apply. Coverage is provided through a third-party insurer (ShipWorks/InsureShip) and is subject to their terms, conditions, and exclusions. Claims are handled by the insurance provider. Orders placed without these add-ons ship without third-party insurance and without signature confirmation (unless we add it at our discretion).
Important Carrier Notes
- UPS cannot deliver to PO Boxes. If a UPS shipping method is selected with a PO Box address, we will automatically switch the order to a comparable USPS service.
- If you have special delivery instructions such as a gate code or safe drop location, please add them as a note in your cart before checkout. Please limit notes to 35 characters.
Lost or Missing Packages
In Transit – Domestic Orders
If a package is lost in transit, we will issue a replacement or store credit after 15 days from the shipping date and at least 7 days since the last tracking update, provided the shipping information entered at checkout was accurate and complete. Timeframes may be extended during holiday seasons, for orders shipped outside of the lower 48 states, or during periods of carrier delay.
Delivered Packages
Once a package is marked Delivered or Available for Pickup by the carrier, our responsibility is fulfilled and we are no longer liable for the package.
Reporting Window
Any missing package concerns must be reported within 3 calendar days of the delivery scan so we can open a case with the carrier.
Signature Requirement
Depending on order value and purchase history, we may add signature confirmation at our discretion to help prevent unattended deliveries.
Returns Due to Delivery Issues
Packages returned for reasons such as:
- Incorrect shipping address
- Recipient unavailable
- Delivery refusal
- Failure to complete customs clearance
- Vacant address
will be processed as returns and subject to our standard Returns and Refunds Policy.
Please note: Tejas Beads is not responsible for non-delivery caused by customer-provided address errors, or by a recipient's failure to take action required by customs or the carrier.
International, U.S. Territories & Outlying Islands
Shipping rates for international and non-continental U.S. destinations are calculated at checkout based on package weight and destination. Free shipping promotions do not apply to these orders. If USPS has suspended service to your country, shipments will be sent via GlobalPost.
Customs duties and taxes: You are responsible for all customs duties, taxes, and import fees charged by your country. We do not collect or remit import or customs fees on your behalf.
Customs clearance may require action from you. Some countries, including Mexico, require the recipient to authorize a customs broker, provide a tax ID, or pay fees directly before the package is released. These requests come from the carrier or your country's customs office, and we cannot complete them for you. Deadlines are typically 5 to 30 days. If you do not respond in time, the package may be returned to us or destroyed by customs. This is not treated as lost in transit. Returned packages are refunded minus shipping and any carrier charges; abandoned or destroyed packages cannot be refunded. Please watch your tracking and email, and respond promptly if you are contacted. Full details are in our complete Shipping Policy.
Lost in Transit – International Orders
Replacements or store credit may be issued after 60 days from the shipping date and at least 7 days since the last tracking update, provided the shipping information entered at checkout was accurate and complete.
2026 Holiday Shipping Schedule
Orders will not ship on the following holidays:
- New Year's Day Thursday, January 1
- Martin Luther King Jr. Day Monday, January 19
- Presidents Day Monday, February 16
- Patriots Day Monday, April 20
- Memorial Day Monday, May 25
- Juneteenth Friday, June 19
- Independence Day (observed) Friday, July 3
- Labor Day Monday, September 7
- Columbus Day Monday, October 12
- Veterans Day Wednesday, November 11
- Thanksgiving Day Thursday, November 26
- Christmas Day Friday, December 25
Last Updated: September 22, 2026. The policy in effect at the time of your order applies to that order.